| The Training Programs Shown Below are available for purchase at significantly reduced prices just for visiting our web site. Each program is designed to be completed at your location, around your schedule, and has no time limit. Each course includes a comprehensive management package, instructional assistance, remedial training, and, upon graduation, a completion certificate. Order  |
| Small Business Common Sense Being in business requires perseverance, know-how, flexibility, and diverse practical skills. Small Business Common Sense explores the common sense world of customer service, and the emotional process of customer satisfaction. Good background information for all businesses. Exceptional material for the customer service industry. Learn through stories of success and failure as the author spins a story of business and emotion. Take a look at the unexpected, and learn things never taught in Business School. Order Publisher's Original Price: $79 Directions Web Site Price: $29.99  |
| Concept to Profitability From the germination of an idea, through the process of establishing and developing the fledgling business, the first two years of business pose some of the owner's most significant challenges: what type of business to establish, where to locate and acquire capital, finding the proper location, developing networks and supporting infrastructures, developing products, marketing concepts and plans, and writing an effective business plan. Concept to profitability provides instruction from America's top entrepreneurs and independent business leaders, easy-to-follow suggestions, forms, and hints from the School of Hard knocks. Order Publisher's Original Price: $79 Directions Website price: $29.99  Managing the Emerging Business. The tradition of American business is full of stories of successful entrepreneurs who failed to bring their ideas and products past the initial offering stage. The complex challenges of business development are far different than that encountered in the formative stages of business development. While a business is growing, establishing performance standards, creating visions, and planning for growth may overshadow innovation and creativity. Employment regulations, tax and insurance requirements, market research, sales force management, price development, and the management of time and information are the critical issues. Managing the Emerging Business hits these issues hard with facts, concepts, processes, forms, and planning suggestions. Learn from America's top business developers, legal and financial gurus, and avoid the pitfalls of success. Order Publisher's Original Price: $79 Directions Website Price: $29.99  Managing Risk The principled and practical management of risk is essential to the survival of every business - regardless of size, complexity, or previous level of success. Risk needs to be evaluated, managed, and complied with in a diligent and practical manner. Foremost among the risks being faced by businesses today are the myriad financial, legal, and tax requirements of the modern environment. These areas do not protect
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