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These disciplines enable the Directions development team to accurately and efficiently interpret and translate individual needs into behavior specific training modules for an overwhelming variety of specialized concerns.
Since its founding in 1995, Directions has enjoyed tremendous success in the development of client-specific training curriculum on a wide variety of subjects. Directions, in conjunction with the world's foremost manufacturer of commercial aircraft, pioneered the development of a revolutionary training process called E-Executive Training to deliver training, via the worldwide Internet, to 106 international countries simultaneously in a 1996-development effort. The process of "managing" distance training combines the well-known benefits of computerized distance training with a comprehensive management program that is designed to keep our customer's executive management teams in control of the training effort throughout its entire development and performance.
All members of the Directions team actively participate in the satisfaction of our contractual responsibilities. We stress flexibility, and cross-functional participation. This approach allows us to keep our company small and creates a smooth, cohesive group of professionals who actively share in the company's success.
Figure 1, shown on the next page, shows the Directions corporate structure. There are four main facets of our team, each reporting directly to our President and Chief Executive Officer, who is charged with setting the pace and managing the overall direction of the corporation. Each member of our team is a corporate stockholder with a vested interest in the success of the company. This owner commitment assures us of 100% dedication to our clients and our responsibility toward the performance requested. Each member of our team knows and understands that customer satisfaction is the key to our continued success. We are driven by the fact that every contract must be completed on time, within budget and with unprecedented quality. We hold, as our most basic belief, the concept that failure to deliver satisfaction to our customer, even a single time, removes our reputation and right to continue to solicit as a quality-oriented company.
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